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Got behind on car payments tried to get back caught up by making lump sum payments was put on hold several times until car was repossesed Add comment

  • Jun 10
  • Auto Financing
  • Virginia, United States
  • Car Financing
  • 212
  • REVIEW RATING 4/5

We traded in our car and got a different car. The new dealership called Tidewater and got a ten day payoff. The new dealership sent the payoff check but Tidewater didn't cash it until day 15 so they charged another $50. We paid that off too online. Now they still haven't closed out the account and it's sitting in limbo. They say we owe another car payments in 2018!!! It's crazy because it... Read more

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  • May 23
  • Auto Financing
  • Cincinnati, Ohio
  • Car Financing
  • 211
  • REVIEW RATING 5/5

This is my 3rd payment with this company AND EACH ONE HAS BEEN A MESS. Customer service is friendly enough but do not seem to know what they are doing . I have continuous withdraw so they can take my payment on my car out automatically and this is 2nd time they have not and then considered it late do to them taking 3 days past to pull payment. No late fee but it raises interest also web never... Read more

Was this review helpful? 4 0

  • May 21
  • Auto Financing
  • Portland, Oregon
  • Car Financing
  • 162
  • REVIEW RATING 4/5

I have had my car financed through this company for two years now and to this day it us still not showing on my credit report. For the most part all payments are on time and never more then 30 days late. When i talked to the finance manager I was told it would be fixed and three months later still nothing. They are quick to call and harass me if my payment is a day or two late though. I have... Read more

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Just all out horrible!!they are the rudest people i ever dealt with..all i can say is stay as far away as you can!! Add comment

  • May 19
  • Auto Financing
  • Washington, District Of Columbia
  • Car Loan
  • 158
  • REVIEW RATING 4/5

So I've called a few times to make my payment sometimes late! They are quick to 3rd degree you and harass you about being late! As soon as you offer the vehicle back for repo they change their tune! They let consumers finance bad loans when the vehicle is not valued at the actual price or it depreciates drastically after the loan is taken out! I'm like 2/3rd and didn't even have the vehicle for 7... Read more

Was this review helpful? 1 0

This company is a nightmare they messed up my electronic payment then tried to charge me $50. If you have any other choices for financing take it. These people are rude crooks Add comment

I was turned down on a trade in for a better car do to negative money owed on the car I'm trading in y they just can't add it to the new loan I have never been late with my payment I'm very upset with tidewater f motor group Add comment

  • Apr 24
  • Auto Financing
  • Arizona, United States
  • Car Loan
  • 154
  • REVIEW RATING 4/5

They won't report my credit payments and I have automatic payment Smdh no one returns my calls or corrects the problem I now am searching to refinance my loan with anyone I can find other than this sad excuse of a company! Avondale Arizona dodge of Larry Miller dealership is forwarding customers to tide water not sure why either... I aslo went to navy federal and they called tide water to see... Read more

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  • Apr 15
  • Auto Financing
  • Refund Policy
  • 3
  • 3
  • 400
  • REVIEW RATING 5/5

AS YOU KNOW TW WILL CALL YOU DAY IN AND DAY OUT FOR PAYMENT AFTER 6 MONTHS OF DEALING WITH THE NONSENSE I REFINANCED MY CAR AND FOUND OUT I HAVE A CREDIT OF $980.00. WHEN I CALLED TO SEE WHEN I SHOULD BE EXPECTING MY REFUND THEY TOLD ME IN 60 DAYS. LOL I SAID TO THE CSR. I CANT BE 60 MINS LATE ON MY PAYMENT BUT YOU CAN HOLD MY REFUND FOR 60 DAYS.... I BETTER HAVE A REFUND IN THE MAIL ASAP. OR I... Read more

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