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Had to wait a long time on the phone to try to get some help and then when somebody got on the phone I'll just connect Add comment

  • Jul 22
  • Auto Financing
  • Shawnee, Oklahoma
  • Tidewater Auto Finance
  • 135

I am a current client with this company and I have never been satisfied with how they conduct business. they told me that every payment I make goes to the interest and not towards the actual car payment. They definitely want to get their money first and that's all they care about. They do not want or even try to help out their consumers in any way. Another example, my grandmother had her car... Read more

Was this review helpful? 1 0

This company sucks i trade my car in after 9months to get out off that contract f×#+ them Add comment

Got behind on car payments tried to get back caught up by making lump sum payments was put on hold several times until car was repossesed Add comment

  • Jun 10
  • Auto Financing
  • Virginia, United States
  • Car Financing
  • 390

We traded in our car and got a different car. The new dealership called Tidewater and got a ten day payoff. The new dealership sent the payoff check but Tidewater didn't cash it until day 15 so they charged another $50. We paid that off too online. Now they still haven't closed out the account and it's sitting in limbo. They say we owe another car payments in 2018!!! It's crazy because it... Read more

Was this review helpful? 2 2

  • May 23
  • Auto Financing
  • Cincinnati, Ohio
  • Car Financing
  • 312

This is my 3rd payment with this company AND EACH ONE HAS BEEN A MESS. Customer service is friendly enough but do not seem to know what they are doing . I have continuous withdraw so they can take my payment on my car out automatically and this is 2nd time they have not and then considered it late do to them taking 3 days past to pull payment. No late fee but it raises interest also web never... Read more

Was this review helpful? 4 0

  • May 21
  • Auto Financing
  • Portland, Oregon
  • Car Financing
  • 233

I have had my car financed through this company for two years now and to this day it us still not showing on my credit report. For the most part all payments are on time and never more then 30 days late. When i talked to the finance manager I was told it would be fixed and three months later still nothing. They are quick to call and harass me if my payment is a day or two late though. I have... Read more

Was this review helpful? 0 0

Just all out horrible!!they are the rudest people i ever dealt with..all i can say is stay as far away as you can!! Add comment

  • May 19
  • Auto Financing
  • Washington, District Of Columbia
  • Car Loan
  • 234

So I've called a few times to make my payment sometimes late! They are quick to 3rd degree you and harass you about being late! As soon as you offer the vehicle back for repo they change their tune! They let consumers finance bad loans when the vehicle is not valued at the actual price or it depreciates drastically after the loan is taken out! I'm like 2/3rd and didn't even have the vehicle for 7... Read more

Was this review helpful? 1 0

This company is a nightmare they messed up my electronic payment then tried to charge me $50. If you have any other choices for financing take it. These people are rude crooks Add comment

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